Warranty solar panel / mobile energy
Warranty solar panel / mobile energy
Swaytronic assumes a voluntary manufacturer's warranty of 2 or a maximum of 5 years* for the solar panel product portfolio with exceptions. The effective warranty period can be found in the respective product. The choice of replacement, repair or reimbursement of costs is at the discretion of Swaytronic (Schweiz) AG.
*For more detailed information and allocations, please refer to the corresponding data sheets / product specifications.
Further claims, especially for compensation of direct or indirect damages caused by the defect of the device, the costs incurred by the removal and installation or the lost profit are excluded.
Models which are equipped with a serial number will be recorded by us upon receipt and dispatch of goods and assigned to the end customer.
Removing the serial number (sticker/inscription) will void the warranty.
Mounting of flexible solar panels and ABS solar mounting systems
Swaytronic offers tested and verified adhesive sets for bonding the flexible solar panel and ABS solar mounting systems.
SWAYTRONIC Adhesive Set-Solar V1 Article no. 7640370541517
SWAYTRONIC Adhesive Set-Solar V2 Article no. 7640370541524
Damage and consequences due to improper procedure of bonding and assembly, as well as due to use of materials not verified by Swaytronic - are generally excluded from any warranty and compensation claims.
Exclusion:
Not covered by warranty are damages, defects and malfunctions caused by:
(a) force majeure (e.g. lightning, overvoltage, thunderstorm, flood, fire).
b) normal wear and tear
c) mechanical impact or force such as transport damage, fall, deformation,
d) improper, abusive or negligent handling or use,
e) faulty installation or commissioning
f) malfunction of other connected devices,
g) non-observance of safety precautions,
h) Independent modifications, programming or repairs,
i) use not in accordance with the operating instructions or otherwise improper handling of the goods.
In addition, normal wear and tear or other defects do not affect the basic operation of the product.
External scratches, stains or natural mechanical wear and tear do not constitute a defect of the product.
You can find the complete warranty conditions in our AGB`s: